Operational excellence

The industry-grade portal built for integrated care teams

From referral to reimbursement, WhereWeCare unifies patient, carer, and financial workflows in a secure workspace. Empower every stakeholder with the information they need—exactly when they need it.

98%Visit compliance

Average adherence achieved by teams after 60 days on the platform.

35%Faster invoicing

Reduction in billing cycles thanks to automated validations and exports.

Today's caseload

42 active visits

Live

Medication support

Assigned · Verified GPS check-in

On route

Mobility

Assigned · Verified GPS check-in

On route

Wellness check

Assigned · Verified GPS check-in

On route

Automations

5 payroll exceptions resolved · 2 compliance alerts acknowledged · Next best action ready for review.

Care analytics snapshot

Missed visits reduced 18% week-over-week

Analytics graph
Platform

Purpose-built modules that work together

Every capability in WhereWeCare is crafted to reduce administrative friction while keeping clients and carers at the centre of every decision.

Coordinated operations

Streamline visit planning with live caseload views, configurable workflows, and intelligent task routing across teams.

Drag-and-drop visit scheduling
Automated shift reminders
Scenario planning for surges

Clinical assurance

Maintain confidence in every visit with GPS-verified check-ins, digital care plans, and instant incident escalation paths.

Mobile-friendly care notes
Customisable approval flows
Real-time risk notifications

Revenue integrity

Close the loop from service delivery to invoicing with automated rules, payer-ready exports, and transparent payout tracking.

Validated billing rules
Invoice and remittance centre
Automated carer payouts

Workforce empowerment

Give carers and supervisors the tools they need to work smarter, with competency tracking and availability insights in one place.

Carer credential matrix
Smart matching recommendations
Shift trade collaboration

Secure collaboration

Share the right information with the right people. Granular roles keep sensitive data protected while enabling multi-agency coordination.

Role-based workspaces
Family and funder visibility
Built-in audit trails

Operational intelligence

Turn data into action with configurable dashboards, KPI alerts, and proactive insight into trends before they impact care.

Cross-programme dashboards
Missed-visit forecasting
Outcome tracking templates
Trust & Compliance

Security-first foundations for regulated care

Protect sensitive health information without slowing down your team. Policies, controls, and monitoring are embedded so you can scale with confidence.

  • HIPAA-ready data governance with encrypted audit logs
  • Single sign-on and SCIM provisioning via Auth0
  • Regional hosting options aligned to NHS DSPT
  • Business continuity tested quarterly with failover runbooks
98%Visit compliance

Average adherence achieved by teams after 60 days on the platform.

35%Faster invoicing

Reduction in billing cycles thanks to automated validations and exports.

24/7Monitoring

Continuous security oversight with dedicated incident response procedures.

Customer stories

Trusted by progressive care organisations

Leaders across home health, social care, and disability services choose WhereWeCare to orchestrate complex programmes with clarity.

Our supervisors finally have real-time visibility into every visit. We can respond to changes in minutes instead of hours.
Lauren Chen · Director of Operations, CareBridge Collaborative
Billing used to take two full days. With the portal automations we reconcile, approve, and submit claims in one afternoon.
Marcus Reed · Finance Lead, Haven Home Health
The clinical governance tools are built for multidisciplinary teams. Audits are smoother and carers feel confident in the field.
Priya Suresh · Chief Nursing Officer, Solace Community Care
Ready to elevate care delivery?

See the portal tailored to your organisation

Share your goals and we'll assemble a guided session that highlights the workflows and integrations aligned to your programmes.